Ep 34 - Ignite roundup on Copilot

After last week's Ignite conference in San Francisco, Zoe and Kevin run through the key updates around the different areas of Copilot, covering topics like:

- Microsoft Agent 365

- Work IQ

- Microsoft 365 Copilot updates

- Thoughts on the location and keynote

Plus we highlight a few of the upcoming ESPC sessions to keep an eye out for.

Ignite Book of News 2025

Microsoft Agent 365

Work IQ and other Microsoft 365 Copilot updates

Agent Mode in Office

Transcript

Kevin McDonnell (00:01.793)
Welcome to the Copilot Connection.

Zoe Wilson (00:04.972)
We're here to share with you all the news insights and capabilities of the Microsoft Copilot ecosystem from across the entire Microsoft stack. I'm Zoe Wilson and I'm the Global Digital Workplace Services Consult Leader at Kindle, a regional director and an MVP for Copilots.

Kevin McDonnell (00:21.655)
I'm Kevin McDonnell I'm an MVP for Copilot and Copilot Extensibility. And I look after Copilot and agents within the UK for the Accenture Microsoft Business Group, but still at Avanade. I know it does get confusing. We'll be releasing episodes as podcasts and on YouTube with insights from experts in the community and Microsoft and what the different areas of Copilot are, the impact they can make to you and your organisation, what you need to do to prepare for them or start implementing them now.

Zoe Wilson (00:34.615)
Hahaha

Kevin McDonnell (00:51.125)
and even how you can extend them with agents.

Zoe Wilson (00:55.288)
So there was quite a big event last week, wasn't there? I wonder what we're gonna talk about today.

Kevin McDonnell (01:02.753)
Well, we had a lovely meeting at Cubs, if that's what you mean, but was there anything else happening?

Zoe Wilson (01:09.518)
only the biggest Microsoft first party conference that they do in the year.

Kevin McDonnell (01:12.457)
Yeah

That's right. And you were over in San Francisco for Microsoft Ignite, weren't you? I was sat at home on my sofa watching through accommodation, my phone, laptop and TV, depending on whether my wife was in the room or not. I'm wanting to watch it, which I'll be honest was pretty much never for watching it. But I was just going to say, I think I actually made you get six or seven sessions.

Zoe Wilson (01:34.446)
So how many sessions did you watch, Kevin?

Zoe Wilson (01:45.056)
and the keynote.

Kevin McDonnell (01:45.396)
as well as the key, as well as the key, the sort of main keynotes. So that was pretty good for me. but obviously you were there, so you must've caught a lot more.

Zoe Wilson (01:51.69)
Yeah, no, no, mine. So I didn't go to the keynote in person because this year the keynote was in a separate place that was the only place big enough to accommodate 20,000 people. And Microsoft had shuttles running to the event. And then at the end of the keynote, they had shuttles running back to the main conference center in Moscone. So.

Kevin McDonnell (02:13.527)
Oh, really? Oh, I knew it was a different, um, Roomba. I hadn't realized it was a shuttle. Gosh. Wow.

Zoe Wilson (02:20.366)
Yeah, so I made the reflection quite sensible decisions for actually not travel to the keynote and there was quite a lot of people who were late because unsurprisingly the roads near the big sports stadium that they used, it just became a gridlock. So I watched the keynote in my hotel room.

switched to mobile and walked down to Moscone so I could go start to get my bearings in the expo hall, kind of at the end of the keynote. And then I saw no sessions after that because it was just, it was so intense. The whole venue, I mean, it was twice the size of last year. The whole venue was huge. And because I was there for work, I had quite a lot of either customer meetings, vendor meetings, Microsoft meetings.

Kevin McDonnell (02:53.719)
I'm

Zoe Wilson (03:11.586)
And what I found was that where I did have gaps because of the size, I was completely in the wrong place for the sessions or the session would start in five minutes and it would take me 20 minutes to get there. And the way that the conference centers laid out, they had kind of all the sessions and things like the certifications and stuff in one building.

And then in a different building or a set of buildings, they had like the expert hall and tons of other stuff going on. But you had to go through a security checkpoint with your badge and ID to get from one side to the other.

Kevin McDonnell (03:45.771)
And they were outside, was like across a road or something, wasn't it, or to get between them.

Zoe Wilson (03:49.262)
Yeah, so they had the road between Moscone North and South kind of fenced off. So that was a car for your zone. But to get into that, you had to queue and show your badge and ID. security was really tight this year. And it did make it a little bit harder to get sessions. Although, to be honest, I don't think I to any sessions last year either.

Kevin McDonnell (04:11.767)
I think it's really interesting because a lot of people kind of see, especially if they haven't been to Ignite, like myself, I've never been there in person. You you kind of imagine it's all about the sessions, going to hear from them and chatting to people. But there's an awful lot of people who go there to meet with clients, to meet with Microsoft, to pull those things together, to just sit on the stands and things on this. There's something, what's it, about 23,000 people. There's a lot of...

different kind of reasons you attend there. And I think as well as, and I've suddenly forgotten what it's called, the kind of partner conference they used to have, Inspire, thank you, that's disappeared. So this is effectively the partner conference as well of people meeting up from that as a reason. there's a lot of very, very reasons, which kind of means if you're there just to consume the knowledge,

Zoe Wilson (04:50.177)
Inspire.

Kevin McDonnell (05:07.543)
you can actually do that just effectively from home, probably more effectively to watch the sessions and catch up those the real benefit is connecting with different people. You know, you mentioned certifications, our good friend, Sarah Fenner, I know, was working on the stall there and helping people with the exams and things that you could do there in person. On that there was a lot of hands on workshops that people were doing. So you could go and just do the workshops and

and literally learn through those things, which you could only do in person from that, obviously meeting the vendors and others that you can get there. it's, I find it fascinating. One day I'm going to get to either Ignite or Builds, I'm determined from that, but I'm fascinated by how different it can be.

Zoe Wilson (05:51.052)
Yeah.

Zoe Wilson (05:55.37)
Yeah, it's definitely an interesting one. some of our MVP friends like Ragnar Heald, he was presenting like a lightning talk equivalent on the Friday.

And I bumped into him on the Thursday afternoon and he basically said he'd had to rework his entire demo based on the announcements that came out in the keynote. And I think there was a few of the people in the same boat. And for me and a colleague, we were delivering Copilot plus agent workshops for clients. And because we anticipated what was coming.

Kevin McDonnell (06:16.563)
Yeah.

Zoe Wilson (06:33.538)
We actually made the decision a couple of weeks before that we wouldn't use any slides. We would just have a discussion because neither of us wanted to do the rework on Tuesday morning before we had to start meeting clients.

Kevin McDonnell (06:44.959)
Yeah, yeah, I think it's the way to do. I've heard others who had kind of workshops and things outside of Ignite plan that week who had to basically go into them and go, that's changed. that's changed. But we should probably talk about what some of those changes are. We almost could do the same intro every year around Ignite. And something's changed on there. it's something to be renamed. I've got to redo my select.

Zoe Wilson (07:04.672)
Yes. Yeah.

Kevin McDonnell (07:14.551)
by Dex. And obviously we know well about that changing things for workshops because we'll cover ESPC a bit later. yeah, we've had a busy week updating slides for that one, haven't we?

Zoe Wilson (07:24.494)
Yeah, I was just about to say while you bring up the slides, I think we're feeling that pain of kind of having a full day workshop, not just a session, but a full day workshop that was impacted by some of the announcements.

Kevin McDonnell (07:39.287)
That joy, not the pain.

But yeah, I think with Ignite, there's lots we could dig into, but the easiest place, and I feel I've been saying this on this podcast and my previous one for years, the easiest place to get started is the Book of News on there. Something that I think is new this time that was intrigued by is at the top, these AI generated summaries. Now, I haven't actually clicked on this, so I might see...

Zoe Wilson (08:11.16)
I have, I have, and then I scroll down and I actually flicked back to the original. Yeah, basically summarises every announcement in the context of the persona that you select.

Kevin McDonnell (08:16.622)
we see that summarises it further down. interesting.

Kevin McDonnell (08:26.935)
You

Zoe Wilson (08:28.61)
And then on the left, you've got the toggle which basically allows you to turn it off.

Kevin McDonnell (08:31.575)
you can turn it off and you can turn off each section bit by bit. That's kind of nice. I get that. I'm trying to work out how honest to be. It feels like more fluff of AI for the sake of it. Yeah, I'm going straight into it on there. But I like the idea. I was hoping it would give you a kind of bullet summary and allow you to kind of click and expand.

Zoe Wilson (08:48.802)
Yeah. So, so, yeah.

Zoe Wilson (09:00.596)
Yeah. So just before we get started, I have a question for you, Kevin, which I don't think I've asked you since the keynote. What was your view on the new company Microsoft have Zavokor? How did you respond to that in the keynote?

Kevin McDonnell (09:16.139)
Do you, I haven't spoken to you about it. Do you know what my first thought was? Was Zoe's going to laughed because it's got that Zed. So the company name is going to be down the bottom and no Zoe knows all about that. That was honestly my first thought with that one. I like it. I, I feel companies should be measured on success. And I feel Contoso has been trying to release their mark, whatever it is zone, drone.

Zoe Wilson (09:27.964)
Hahaha

Kevin McDonnell (09:43.559)
many years and still haven't released it so it probably was time for a new company in there but I haven't dug into too much on the company itself but I kind of like it I hope it sticks around.

Zoe Wilson (09:48.777)
Hahaha

Zoe Wilson (09:56.686)
Yeah, so there was, I don't know if you saw this tweet, I will ping the person who mentioned it to me, but there was someone in the community who had a really excellent tweet that they published that basically ran through all of the Microsoft companies that they've had over the years. So I'll find that, we'll put it in the show notes because it's well worth reading.

Kevin McDonnell (10:12.405)
Mm.

It is, yeah, it is on Wikipedia as well. You can see a list of all the companies. is a bit of a, I've done this a few times, I kind of glance through memory lane. There's that, oh, I remember the pet store. Oh, yes. And all the ones you've forgotten on there. So anyway, I feel like an old man at this point. The other one we probably haven't talked about, I'm going to stop sharing a minute, was the keynote itself.

think for me two interesting things about it. One, I as someone not there, and I don't know if it was the same in person, but I loved the fact it was in the round. I love the movement of it, the changing direction. I thought it was really impressive on there, the way that people handled it and sort of brought it to life. I love to be able to see people in the background from that. I thought that was very interesting. I thought it was also very interesting that we had Judson Althoff

reading without notes, I thought was very impressive. And another the other big talking point was it was Judson kicking off the keynote, and there was no Sachin Adela there at all. Was there much talk about that?

Zoe Wilson (11:24.11)
Yes. Yeah. So, so I, I spoke to a lot of customers throughout the week. And obviously one of the first things that you asked them is what their experience has been like so far. And it was probably a 50 50 split between those who kind of like 50 % of people basically called out that they felt the keynote didn't have the same energy because Satya wasn't doing it.

Kevin McDonnell (11:48.087)
Hmm.

Zoe Wilson (11:48.214)
And I understand that with the changes that have been made in the org chart, Sachi would have wanted to give Judson kind of the space to own this as the big commercial event that Microsoft do. But, and I think Judson did a good job of it, but you can't be a Sachi keynote. You can't.

Kevin McDonnell (11:58.751)
Mm.

Kevin McDonnell (12:08.695)
When I first... Sorry, I'm stuttering slightly. When I was first listening to it, I think I made the comment in one of the group chats, I always love the side group chats going on and what people think, that it almost felt a bit like AI in the... You it felt lovely. It was very, very solid, very nice, but I just don't feel any of it seeping in.

Zoe Wilson (12:31.95)
It was very fast.

Kevin McDonnell (12:32.523)
And I don't know if I just have that emotion of it's Satchel. I love Satchel. He's got that passion. I didn't feel the same with Judson on there. But I also feel my own kind of inherent bias on there probably kicked in that I wanted it to be Satchel, so I was looking for holes. So I don't think there was anything wrong with it. I think it's our own emotions. And it was probably better than I expected, if I'm honest.

Zoe Wilson (12:53.962)
Yeah.

Yeah, so the other thing that people talked about kind of throughout the week was the fact that it was so fast and there's definitely been a change over the years to this much more kind of storytelling approach, but it actually makes it really difficult to identify what the announcements are because they're showing capabilities. And if I, mean, probably not even last year, but if I think back to some of the previous years,

Kevin McDonnell (13:13.239)
Mm.

Kevin McDonnell (13:18.453)
Yes. Yes.

Zoe Wilson (13:26.414)
you'd kind of get Satya or some of the other leaders doing a little bit of a story. And then they'd say, and that's why we're delighted to announce X thing and the product name would be on the slide and it might have a GED or a preview date or license costs or something like that. But I, felt like with this news, yeah, with this new storytelling approach, it was very rapid fire. Lots of things coming at people. like lots of kind of overlap between

Kevin McDonnell (13:43.925)
more blended, wasn't it?

Kevin McDonnell (13:49.781)
Hmm.

Zoe Wilson (13:55.544)
the different technology sets and platforms because it was showing much more of this integrated approach, I do like, but I think the book of news ish.

Kevin McDonnell (14:00.96)
Yeah.

Kevin McDonnell (14:04.779)
Well, yeah, I like it if it was true and not a story, that's probably a conversation for a beer.

Zoe Wilson (14:13.068)
Hmm. Yeah. But it makes it really hard to correctly identify what is actually being announced, what's new, what's a rename, what's available now, what's coming. And that's where things like the book of news and the supporting blogs become much more important because you really have to put the effort into dive into it to understand what's real today, what's visionary, what's coming.

Kevin McDonnell (14:37.013)
Yeah. Yes, yes. I'm going to get myself in trouble if I carry on. let's move on quickly from this one. Because I do think that's a really important point of what is real and what's on there. One thing I would say, and this will take us straight into the kind of big, big news in the first item there was Microsoft Agent 365.

on there. And one of the things I love about an Ignite or Build is something gets announced, I can go and use it and try it out. And Agent 365 landed, I can't remember, it on the Tuesday or Wednesday, but pretty much, I think it was on the Tuesday when it was announced, I could go in, I have the Frontier program enabled, which if you don't know, and you've got admin settings, go into the Microsoft 365 admin center.

Go and look at the copilot settings. Under those settings, there is a button that says Frontier. Try and find that on the Microsoft site and you'll go round and round in circles for a long time. So it is very simple as long as you know how from that. Once you're enabled with that Frontier program, then you get things like Agent 365 turned on. What is Agent 365? It's everything on there to manage, build, deploy your agents. If you want to believe what...

is being read here on that. I still have slightly mixed emotions about it because the idea behind it is fantastic. And what was announced on there and shown looks really, really good from there. So scrolling down, looking on the screen, you know, the core capabilities, the registry, a complete view of all agents in your organization.

So whether you've put it into Copilot Studio, whether you've kind of built a custom engine agents in something like Lang chain and deployed with Foundry, whether you've created a SharePoint agent, you can get a single view of all of those in one place, which is something we've all been asking for for long time. You can then manage those and manage them in. Again, I'm going to be cautious when I say this. You can manage them as if they were humans. That sounds bad.

Zoe Wilson (17:02.398)
Hahaha

Kevin McDonnell (17:03.617)
But I mean, joking aside with with entry ID, you want a kind of unique ID, you want to control what they have access to. You've got that same capabilities with agents, which, yes, I know there's responsible and ethical discussions around, is that the right thing? Should you be able to should we be thinking of that? Which I'm sure we will delve into a future one. But the way of managing those, I think, is really important.

Zoe Wilson (17:30.398)
Yeah, and I think it's important to say as well that whilst you can manage their identity as if they were human, it's not a human type object in Entra. It's a different class of object. the same principles in terms of RBAC and guardrails and what it has access to and that kind of thing still applies in the same way that it would for a human, but we're not managing it as a human.

Kevin McDonnell (17:38.913)
Yeah. Yeah. It is an agent. That's true.

Kevin McDonnell (17:59.888)
And you've been able to do devices, haven't you, in Active Directory and things in the same way. So it's not too bad, but yeah.

Zoe Wilson (17:59.97)
But yeah, exactly.

Zoe Wilson (18:07.374)
Yeah, I mean, for me, it makes sense. And the fact that then you can start to apply things like the conditional access policies and being able to get that registry, that complete view of all agents. And one of the things that I know we've both talked to customers about for a while is with Copilot Studio, there's kind of that been that dependency historically on the at least having the Power Platform Center of Excellence. But for me, I like the fact that

Kevin McDonnell (18:34.454)
Yeah.

Zoe Wilson (18:35.902)
the intent here is that it will give you that full view of everything and being able to bring in the

Kevin McDonnell (18:39.763)
Yeah. Did you say the intent there? Is that suggesting that maybe it doesn't have everything right now?

Zoe Wilson (18:48.938)
Well, so when I say the intent, and it's interesting because there's definitely going to be, or there already is like a battle of who will govern the agents. But if we think about an enterprise organization who might have agents that are built in ServiceNow or other platforms as well, what Microsoft are pitching here is that that agent registry becomes agent 365.

But ServiceNow, for example, already have their control tower, which is intending to do the same thing. And on the morning of the keynote...

Kevin McDonnell (19:19.701)
workday have their, what's it, catalog of or book of record or catalog of record. That's a similar thing.

Zoe Wilson (19:23.886)
Yeah. And I've point launched agent pulse on the same day as the keynote. So the same day that this was announced. So you can see that there's kind of a bit of a vendor battle in terms of who, you know, we, one platform to govern them all. And, that's why I say the intent because we'll, see how this plays out, I guess.

Kevin McDonnell (19:27.615)
Mm-hmm. Yep. Yeah.

Kevin McDonnell (19:45.271)
I'd add a bit more onto that because one thing I've noticed and it's on in my tenant, but those Copilot Studio ones that haven't published a copilot don't show up in it. So it's not everything on there. It's everything you've got published out there and used within that copilot world. But if I create one and just have it published to the web or sorry, I think it's published to Copilot or Teams.

But if you haven't put those out there and you're using those separately, they don't show up and it only shows once you've got it to there. So just something to be aware of from that at the moment.

Zoe Wilson (20:19.694)
So in that scenario, Kevin, if you've published something, say it's a web channel, and is this the same for Foundry as well? Is the intent that for those, you have to manually create an agent ID for it?

Kevin McDonnell (20:35.095)
I'm going to be entirely honest, I don't know. So that's something I need to, again, have been focused on trying to get enough for the workshop next week on there, but want to dig a little bit further into that and bring some reality to it as well. I'd say from a quick look, and again, I want to say quick look before anyone shouts at me, especially Dutch people in DevRel.

Zoe Wilson (20:37.838)
Mm.

Zoe Wilson (21:01.486)
You

Kevin McDonnell (21:02.487)
I, some of the purview integration didn't seem to be quite there because I loved the demos. The one big demo in the keynote that really caught my eye was the jailbreaking detection. So someone tries to jailbreak, and for those that know jailbreak is trying to get an agent to do something it shouldn't be doing, you know, using prompts to get into there. Someone tries to do that, it will flag that in the same ways you've got like risky data sharing.

protection within purview that if someone tries to share too much data, you can get alerts and flags going off there and putting in automated rules. You can do the same with jailbreaking, which I think is fantastic. Really, I thought that was a really impressive one. I haven't yet been able to get that working and I haven't spent that long. So I'm hoping it's just my incompetence and speed and focus putting on there. But I've certainly heard from others.

Some of these things aren't quite in place yet, but I think they'll it's still in preview as it comes to GA. I can't remember, did they mention time? So I should probably drill into the blog post before I say something I shouldn't say on there, but I think GA is not too far away, is it?

Zoe Wilson (22:16.782)
I did they actually mention this? The other thing that I don't think they mentioned was pricing because obviously there's no cost for this in preview. But there's no indication on what they will do from a pricing perspective. And I think there's a fear or a suspicion that they might turn to a fear that they might turn to a per agent pricing model.

Kevin McDonnell (22:25.141)
Yeah, definitely didn't that.

Kevin McDonnell (22:34.549)
Yeah.

Zoe Wilson (22:45.846)
which just won't work. For me, this feels almost like an integration layer that is bringing together all of these different services that already exist and that people will be licensed for and providing that pane of glass management layer. So I'd like to see this just be made available to people who have Copilot and E5 as an example. But we'll see what happens with that.

Kevin McDonnell (23:11.639)
Yeah, yeah, yeah. I've kind of... I... That would be lovely. I suspect we will see some sort of pricing and... I can't remember if it's with you or someone else. We were talking a little bit about this, but, you know, part of the view is an agent can do the work that a human can do when you've got those automated ones.

Zoe Wilson (23:14.572)
Hahaha

Zoe Wilson (23:19.214)
Hmm.

Kevin McDonnell (23:38.391)
Surely if you're paying for an M365 license for a human, it should be similar for an agent on there. So I've heard kind of bits and pieces like that. I completely agree. I think it's the bit I see that's wrong with that is that an agent does a very, very, very singular specific thing. you've got a scale. Yeah. An agent does that. A human can do lots of different things and pick up things from all over. How do you...

Zoe Wilson (23:44.094)
Yeah, but where do you draw the line? Yeah, where...

Kevin McDonnell (24:07.349)
marry between those and how much they're doing. Because an agent could be running once or twice a day, could be running very regularly on theirs. it's going to be interesting. And I'm sure Microsoft hasn't announced that licensing because they're going to be listening to feedback and things like that. I also think we can't just say it should be, we can say it. I think we would love to see it included. We have to be

mindful that Microsoft has spent a lot of money investing in this AI and they've got to make sure they've got the long term stickiness to that. they're going to be aware aware of that. And I don't think it's entirely unfair to see some money go into that. I think it's that balance of how much and the right way as well.

Zoe Wilson (24:54.795)
Yeah, and I think one of the things that people need to be careful of as well is, and I had a conversation with a client where they basically said to me, I want to know how long it's going to take until I've got an agent that can do the job of a human. And it's not that simple. is not. There will be, and there already are, will be autonomous agents that are able to transform the way that processes work significantly.

Kevin McDonnell (25:10.305)
Yeah. No.

Zoe Wilson (25:24.039)
And then for humans, we will be augmented not by one agent, but by a series of agents. And we have to take that view that this is about augmentation. We won't get one agent that is going to do the job of a human. It will be a series of agents that still needs that human in the loop.

Kevin McDonnell (25:41.387)
Yeah, no, I absolutely agree on that as well. So I think they're long and sure it is damn complicated. So it's going to be very intriguing to see what comes out. And I think people want simplicity from the licensing as well. talking about sort of pay as you go type usage of how much is used becomes very hard to estimate how much that does get used. So

Zoe Wilson (25:50.452)
Hahaha

Zoe Wilson (25:58.859)
Mm.

Kevin McDonnell (26:11.096)
It's, yeah, I'm glad I'm not the person who has to decide to put it like that.

Zoe Wilson (26:16.029)
Mm-hmm, yes, agreed. Right, where are we going next?

Kevin McDonnell (26:20.951)
And so the next one, you will be absolutely gobsmacked to hear is about another agent on there. And that was the sales development agents within this. Obviously, agents are not going to replace humans. But this one there is a fully autonomous sales agent to research, qualify and engage leads. But it's absolutely not going to replace humans on there. Within that.

Zoe Wilson (26:43.569)
Yeah, but I think this is an interesting one. haven't actually, to be honest, I haven't dug into the announcement on this one, but from what I understand, where I see this fitting in is to be able to kind of qualify and mature leads that wouldn't be worth the effort of a human doing it. So an organization might have a number of leads that their sales development reps will focus on.

Kevin McDonnell (27:05.023)
I always, yeah, agree.

Zoe Wilson (27:10.323)
And then there might be like leads that come in through web forms or things like that, that at least need a little bit of nurturing to get them to the point where a human picks them up. So I think this will help with that.

Kevin McDonnell (27:22.647)
And I think, yeah, sorry, I was being facetious, just to make it more entertaining on there. But I think this comment about scalability is exactly what you're saying there. It's that ability to increase the scale to things and bring that up within there. So you can do things that you wouldn't have been able to do before. that large scale ones maybe.

Maybe you're working at large organization, you have a lot of big enterprise clients, but you can't engage some of the smaller clients because you don't have the capacity to be able to actually go and do that. This will suddenly bring in that capacity to kind of sift through those ones. If we look at a similar area, I know within the HR space, there's a lot of tools that help with bulk recruitment. This isn't to say that the kind of skilled recruitment won't have a human going through.

resumes, but if you've got thousands of people applying to a single role, you need to be able to find ways to kind of sift through that more effectively. And that that's what some of these agents are doing exactly as Zoe was saying just before of how you can bring that human in the loop to assist with those items. Is there the massive risk of bias? Is there the massive risk of things not

of people being missed out and maybe saying slightly the wrong thing, even though they're very capable for that. Absolutely. And those who watch the video will see I have my agenda get in top on for the workshop we're doing with Chris Huntingford's at ESPC next week. So we'll be talking about exactly those kind of things on there. So there is risk and opportunity with all these things. And that's that's what we need to kind of go ahead and take about from there.

Did you have anything you wanted to add about the sales agents or should we go and start talking about some IQ?

Zoe Wilson (29:15.54)
Let's move on to IQ.

Kevin McDonnell (29:17.675)
Yeah. So again, do go through the book of news. There's a few things here. We're trying to pick up the key ones. And this is an interesting one. I'm actually going to jump into the blog post, not that one, around this, which was the copilot and agent blog post in there that talks about this work IQ. And really, this is...

the intelligent layer that enables co-pilots to know you, your job and your company inside out. And I was, I was looking at, I was writing a write-up of Ignite, which I said I was going to do last Wednesday. I still haven't quite managed to finish off. And my headline to that was Planes and IQ, because there's a lot of talk about Agent 365 being the control plane, how you manage your areas. And I think there was a

another control plane within Fabric about how you manage and govern your data. And then the IQ is how you get the information from all those things and make it available to people. A lot of people are going, hang on. So you've got all this data in there, which is serviced by the graph, and you've got memory in there, which is always in copilot. Surely this is actually

just the same thing as graph and what's already there. And there's kind of a little bit of truth behind that. I was trying to find a picture which I don't think is in here. I think it talks about those three items in there. That data is powered by graph. That memory is powered by the existing copilot items that are in there already. I think the thing that I find interesting with this work IQ is that inference.

So get it doing something with that data and what it knows about you, that relationship and working out what to give you next. What matters when you get those results? What matters to you about those results, that intelligence area? And where was the bit I think is in here? It talks about using that signal. And I kind of see that this work IQ is a little bit of a rebranding of a lot of what's there already.

Kevin McDonnell (31:36.865)
But it kind of simplifies the understanding. And I think it kind of gives an indication where this is going.

Zoe Wilson (31:42.942)
Yeah, I mean, I think for me it's that semantic index layer with the graph, rather than it being reactive and requiring you to ask it for something or ask it to do something, it's starting to move into that much more intelligent, proactive layer where it's able to use its inference to give you the next best action based on your work styles, the people that you work with, the things that you normally do.

Kevin McDonnell (31:52.544)
Yeah.

Kevin McDonnell (32:12.019)
And I think that's that's the right now. That's the I ask it something it knows what I want to do next. But you can kind of take this further and maybe something popping up and saying, hello, would I would you like some help with that on that, which reminds me of a certain character. And for those not on video. Yes, I am waving a little clippy toy in front of everyone from there. So to me, work IQ is the thing that's going to enable clippy 2.0.

There, I've set it.

Zoe Wilson (32:44.718)
Clippy 2.0, Clippy Curpiler, I am your father.

Kevin McDonnell (32:46.571)
Yeah, that is.

Yeah, exactly, exactly on there. I will try to remember and I need to add this to the notes now before I forget. Someone, someone on LinkedIn put together a very good example, it was someone from Microsoft of graph versus work IQ on there. So I will pull up that post and that kind of says, know, graph is powering a lot of this, but it's it's more than that. It's more.

what it's going to be. And I really feel that it's kind of an indication of where things are going, not just what it can do right now.

Zoe Wilson (33:28.206)
100%. So the other thing that's interesting in this article is agent mode.

Kevin McDonnell (33:39.131)
me to talk to that on that. I don't know, I've only got a very small screen of Zoe, so I can't see how much she's struggling, but I she's having some fun and games with her microphone today. So I'll talk a little bit about agent modes. It was announced with Excel, was it about a month ago, if not a little bit longer within there. But now you've got this

additional capability of having it Word and also in PowerPoint. And the real value of that is that capability to take those agents and go a little bit further. To me, it's kind of what Copilot, we thought it was going to be able to do in PowerPoint, that it would be able to stop and reason over things and do a bit more and take things a bit further. It's opening up more of that capability to do this.

Zoe Wilson (34:34.09)
Yeah, I do like the fact that it's able to leverage both Anthropic and OpenAI models as well. I think that gives people more options. And I also like the fact that this will allow you to interact with and create office documents from Copilot chats. prior to this, and this is in the Frontier program. So like Kevin mentioned earlier, if your tenants in the Frontier program,

Kevin McDonnell (34:34.487)
if it's this one.

Kevin McDonnell (34:59.958)
Yeah.

Zoe Wilson (35:02.626)
Hopefully you'll be able to access this. But if you're not in the Frontier program, then the only way that you can create or interact with content effectively inside PowerPoint to allow you to create new stuff is inside Copilot in PowerPoint. Whereas what this will allow you to do is to be able to do that from Copilot chat, which I think is really powerful.

Kevin McDonnell (35:27.307)
Yeah, absolutely. If I'm looking distracted, it's because I can't work out how to shut this thing off. Let me mute that tab.

Zoe Wilson (35:34.485)
So for those of you who are listening rather than watching, Kevin has pressed play on one of the little agent mode videos on the blog. We will put this in the show note and it is worth just taking a look at those. Now, the other thing that is in this same blog underneath this video that you've clicked play on actually, Kevin, is the fact that you can talk to Copilot like a colleague with voice in the M365 Copilot app.

Kevin McDonnell (35:49.323)
Yeah, absolutely.

Kevin McDonnell (35:58.987)
Yeah. Love this. Love this.

Zoe Wilson (36:02.41)
Now, this is fantastic for when you're on the move. I have seen people speculating that, you know, this kind of direction of travel indicates the end of the keyboard as a mode of user interaction. I just want to put this out there. If I have to go to the office and listen to everybody prompting Copilot invoice, I am going to go in scene. And for those of you like me who have tons of back-to-back meetings,

Kevin McDonnell (36:19.093)
you

Zoe Wilson (36:30.698)
One of the only ways you can get work done is to do that at the side of a meeting. So, you know, I think this is brilliant. I think we will see an increase in voice as a way to kind of interact with and generate content and information on the move. Or, you know, if you just start getting a coffee before you start work or something like that. But the keyboard's not going anywhere for office workers just yet.

Kevin McDonnell (36:44.661)
on the move.

Kevin McDonnell (36:50.837)
Mm-hmm.

Kevin McDonnell (36:56.659)
And for anyone who's tried to use either Copilot or ChatGPT voice in the office, it does not work because it doesn't recognise your voice so picks up everything around you and is constantly interrupted.

Zoe Wilson (37:05.71)
Mm-hmm.

Zoe Wilson (37:09.994)
all the background noise stops it responding to you midway through the prompt. The other thing as well, and I know Kevin, you use voice interaction quite a lot in the car. How many times have you sent a message to a WhatsApp group chat instead of per pilot?

Kevin McDonnell (37:20.587)
Yeah. Far more times than matching manage. So what I have is you can have Microsoft Copilot, the consumer version. You can get into the WhatsApp channel so you can sort of say, hey, hey Siri. Sorry, I shouldn't say that trigger ones. Hey, generic voice assistant. Can you ask Copilot, blah, blah, blah. And it will go to WhatsApp and ask that.

If you're an idiot and have too many groups with copilot in them, it will randomly pick one of those and say, I've asked copilot this and you sit there waiting for a sponsor. Nothing comes back until you get someone. Often, Loriam Strandt or Andrew Bibby seem to be my favourite ones who love to mock me of why do you want to know a good restaurant to go to in York, which I think was one of the recent ones on this. So, yeah, be careful.

Zoe Wilson (38:04.45)
Well, apart from her reply.

Kevin McDonnell (38:19.371)
I really want to see this M365 copilot app work with Apple CarPlay. It would just be so useful to able to go to a client, you know, get a summary of your emails. I think Zoe knows I love Apple CarPlay and having conversations in chats with that as I'm going along. We do occasionally get some interesting incorrect spellings of things. Yes.

Zoe Wilson (38:42.958)
Very interesting. I'm struggling not to laugh thinking of some of the funniest that you've inadvertently sent previously, Kevin.

Kevin McDonnell (38:48.556)
Yes.

Yes, I think we take this as non-explicit, so I can't mention one of those, which is particularly making me laugh as well. Moving on quickly. Yes.

Zoe Wilson (38:56.77)
Hahaha

I we're thinking of the same one though. So I know you wanted to talk a little bit about sorrow as well.

Kevin McDonnell (39:10.795)
Yeah, it's pretty much that. 2 is coming to the video creation. I'm actually a big fan of the video creation. If you haven't done it, if you've got M365 Copilot going to create, you can create videos and it kind of creates your mini presentation. And actually you can do it from a presentation. It will take into account your notes and do things there. I've done it with a few of my conference sessions and it gives like a five, 10 minute synopsis of it, which are quite nice. I enjoy those. But Sora 2 will go beyond...

Sorry, I should say that that generally uses kind of pre-built, what's the word, stock images and stock videos to create those. Whereas this will do Sora too. So that is the video creation model. That's fantastic. I haven't had a chance to play that. I think, it still US only within ChatGPT, Zoe? I know you've got the premium license.

Zoe Wilson (40:03.534)
I think so. Yeah, I've not checked for a while, but the last time I looked, wasn't able to, I wasn't able to use it. I should have set it up while I was in the US.

Kevin McDonnell (40:13.789)
that's a point. Yeah, I'm gone from there. So, dear. Something has just popped up, my screen. Excellent on there. But yes, so I'm going to carry on talking and I hope it's recording. Really, really interested by Sora 2. I haven't seen it yet. I haven't heard from anyone. I've been trying to find out if there's an obvious way.

that it's on there, it should just turn on. I think it's rolling out gradually. So so keep an eye out for it. Certainly I'll be posting on LinkedIn as soon as I get something working there. But really, really interested by that one. Just looking through, there was some more things on A365 there. It talks about the plane. The other big news that there was quite a lot on, which I'll be honest, I haven't dug into too much. I don't know if you saw much of this, Zoe, but the the kind of Windows AI updates.

maybe something we'll come back to in a future show.

Zoe Wilson (41:10.324)
Yeah, so I spent some time with the cloud endpoint team in a partner roundtable. And some of the stuff that they were showing with the ability to spin up Win 365 instances for computer using agents was, I thought, really, really powerful. So you could see a scenario where

Kevin McDonnell (41:29.444)
Mmm, yes. yes.

Zoe Wilson (41:33.134)
You can see a scenario where you've got an agent that's managed and governed through Agent 365 that spins up, like it has its own Win 365 environment where it's able to actually do the work that it needs to do. And it's all observable, it's all auditable.

Kevin McDonnell (41:54.007)
Yeah, sorry, I've got distracted when you mentioned that because there's the project and it's begin with O. Is it O-Pool?

that had the computer use and effectively it's like the computer use capability, but simpler. And I can't see it in here. I'll try and put that in the show notes because I've had a quick play. It didn't work amazingly. But the the simplicity of it was really nice and I can see a big future coming with that.

Zoe Wilson (42:03.818)
you tested my memory.

Zoe Wilson (42:22.686)
Yeah, so isn't it?

Zoe Wilson (42:28.926)
Yeah, so the Windows section on agents is 6.1.8 in the book of news. For those listening, I can see Kevin's trying to find it. So where the table of contents comes in very handy.

Kevin McDonnell (42:45.609)
I was just there and thought it'd be quicker to flick, but I've probably I probably should have given a epilepsy warning on that one. Yeah, so there's a whole section on the Windows side. I'll be honest, it's not an area I do much with these days. So very, very intrigued about it. I've just got one, the Copilot plus PC. So it is on my if I get some more time list to come back to. I did notice this. Hey, Copilot and Windows. So.

Zoe Wilson (42:47.869)
Hahaha

Kevin McDonnell (43:14.007)
Sorry, I didn't mean Cortana. That ability to kind of talk to your computer is back and easy from there as well. No, I can't find it in here. We'll look through that and put that into the notes later.

Zoe Wilson (43:16.503)
Hahaha

Zoe Wilson (43:24.746)
Yeah.

Yeah, for organizations who are using Windows 365 as well, for I think it's the highest spec of the Win 365 computer, it will become available with an MPU. So essentially what that allows people to do is to have a virtual instance of the cloud plus PCs. And with the physical devices, there are obviously

Kevin McDonnell (43:42.903)
Mm.

Zoe Wilson (43:55.714)
physical device limitations such as battery connectivity, things like that that could hamper the ability to do indexes quickly and things like that. So I think it's really interesting that they're making this available as a virtual machine as well for people who would actually need that MPU capability.

Kevin McDonnell (44:19.351)
Yeah, no, think it's a great idea. Really interesting. The other one that while we're here, in fact, there's two ones. This article is great. We should have just done this one instead of the book news. But I loved this new security copilot. I know we had Rue Campbell on last year to talk about that. I think the challenge I've heard from so many people is the cost of that. Now it's included for all M365 EFI customers.

Now I'm going to add a slight caveat. It is included. I can't remember, it's not tokens, but there's a certain number of points or something that you get. That's it. Thank you. That's the ones on there that gets included. So I think you get 400 with this. So it's not that you can use it as much as you want, but it's a pretty decent number to try.

Zoe Wilson (44:57.537)
I see yous.

Security compute unit.

Zoe Wilson (45:10.266)
It's 400 per 1000 users. So I was chatting to one of our friends last year who said that for them they get like 0.04 or 0.4 of an SCU or something like that, which isn't enough to actually really use it at all, let alone kind of in earnest.

Kevin McDonnell (45:16.183)
Thank you. Yeah, good show.

Kevin McDonnell (45:26.465)
Yeah.

Zoe Wilson (45:37.496)
but for big enterprise organizations, this allows them then to bring in that security Copilot capability as part of their core licensing.

Kevin McDonnell (45:37.505)
Yeah.

Kevin McDonnell (45:44.727)
Mm.

And I think it helps them try it out as well. It just takes that initial step hurdle. It reduces the impact of that. So I think it's fantastic. Really happy about that news. I it was great licensing news. And underneath that, we'll put in here a larger post around this, was also the M365 Copilot business. So effectively, the same M365 Copilot.

but for organizations or for people on an M365 business plan, an important part there, and fewer than 300 users, you've got a lower price of, I think it was $21 instead of the $30 per month within that. So really interesting.

Zoe Wilson (46:32.766)
Yes, it's worth pointing out that that new business SKU will be available on the 1st of December, is basically the 1st of the month is the day that Microsoft update all of the list pricing. for smaller businesses that you have the business license for M365, you now have a lower cost path to being able to get that full M365 copilot experience.

Kevin McDonnell (46:58.871)
Yeah, but again, worth reiterating, you need that business license. So if you're on an E3 with 100 staff, this isn't going to help you.

Kevin McDonnell (47:11.375)
So I think we've covered a lot of the news, probably not all of it, because we haven't really mentioned Copilot Studio or Foundry. But I think we're going to wrap up there because we're going to use not use, we're going to bring our other host, Gary Trinder, and I'm to sit down with him later and record another one focusing a bit more on kind of the dev side of things. We focus more on the end user, the the infra side of things. We're going to look a little bit more at the dev.

some amazing announcements around Foundry and updates with Copilot Studio that we'll dig a little bit more into on that side later. So listen out for that episode.

Zoe Wilson (47:51.246)
Yeah, I think it's worth saying as well. We've covered quite a lot, or we could probably have gone for another hour or two. We've barely scratched the surface. If you look at the table of contents of the book of news, we've spent most of the time in the AI Business Solutions section, which is section one. We haven't even covered all of that, let alone the rest of the announcements. I think there were more than 70 key announcements that were made last week.

Kevin McDonnell (47:58.39)
you

Kevin McDonnell (48:09.579)
Yeah.

Kevin McDonnell (48:20.395)
And some of them weren't about copilot or agents, which was lovely. Yeah, apparently still, which is nice.

Zoe Wilson (48:23.726)
You mean other things exist? So I would recommend, like we said, go check out the Book of News for the things that interest you. Look at the links underneath each of the sections because there will be links to blogs, to videos, there will be links to the breakout sessions that happened last week, many of which are available on demand. So you can go and spend time digging in a little bit more deeply.

And for those of you who are traveling to Dublin for ESPC next week, there's also an opportunity to hear from some of the Microsoft product group leaders and speakers, from MVPs and people across the community who have the really difficult job of basically translating everything from last week very quickly into what this means for you and what you need to care about.

Kevin McDonnell (49:20.053)
Yeah, I mean, so it's a great post I'm showing on the screen here from Microsoft around the MVP speaking there. And you'll see fantastically we have on the tutorials a whole set of MVP ones, including a Gentageddon and how to prevent it. And those on video will see my lovely new jumper with the Gentageddon logo on there. And we're covering quite a bit of governance and and red teaming and things on there.

Only Microsoft hadn't released a nice new control plane for agents to make us suddenly have to rethink a load of that.

So, yes.

Zoe Wilson (49:59.028)
Yeah, maybe let's not do it. Maybe let's not agree to do a full day workshop about agent governance again. That's so close to a big Microsoft event.

Kevin McDonnell (50:08.031)
I'm sure they wouldn't change it again. Moving quickly on from that one. So yeah, we'll put a link to this post in there. I also want to have a look. no, I don't want to stay up to date with the mailing list right now. I'm very much on there already. For those coming to ESPC, there's a whole copilot and AI track. So we've got Arogen to Gettin workshop under that. I'm speaking on the Tuesday around the anatomy of an agent on there. And we've got lots of...

both MVP and Microsoft sessions and I should say, and other community people as well, talking about those different ones. mean, who's this? Manfred Koch and Mihaela Ruksandra Hjorke talking about managing data governance for M365 Copilot and a large finance company. So I love ESBC for the real world experience of those. They always try and to bring some real world stories into that as well.

Zoe Wilson (51:05.29)
Yeah, I can see that the one that's just on the screen at the moment, securing your Copilot agents, implementing robust security controls by Reshmi and Jashree. I'm guessing they've been hard at work updating their content as well.

Kevin McDonnell (51:19.583)
They have, yes. I was speaking to them recently around that one. They actually, I can't remember if it's this one, they've got two sessions and they did one of them at the D365 and Power Platform user group. Was it this week, last week? Monday, wasn't it? On there. So yeah, they're gradually updating that, I think it's fair to say. We do have a good friend, Tom Morgan, talking about his declarative agent on Clothes Pilot, which is...

Zoe Wilson (51:34.412)
It was on Monday, yeah.

Kevin McDonnell (51:48.275)
Always a good giggle within there as well. So that's all the ones on the copilot track. But interestingly, if you also search for copilot, there's even more sessions on there. And I think one of things I love about ESPC is you get people like Jeff Teeper, Adam Harmets, who've come over from Ignite enjoying Thanksgiving this week and then rushing over, cutting short their holiday to come and share even more on that. And I know they love to kind of...

They often bring something that hasn't quite made it into Ignite, but trying to announce at ESPC. know, was it last year the year before there was SharePoint Embedded was announced at ESPC. So there's always a little tidbit that comes in.

Zoe Wilson (52:27.467)
Yeah.

Yeah, think as well, one of the things I love about ESPC following so closely behind Ignite is that it gives us the opportunity to hear from Jeff and Adam and the other product group leaders.

that next level of detail. So taking that rapid storytelling, million miles an hour information overload from the keynote and actually translating that into, well, this is what this means for this particular thing. And this is the way that you should be thinking about it. So I'm really looking forward to it.

Kevin McDonnell (52:58.453)
Yeah, absolutely. And I don't think we had enough Jeff at Ignite, if I'm honest.

Zoe Wilson (53:05.766)
No, was interesting. I mean, the keynote was obviously with Satya not presenting it. It was a very different tone. And normally someone like Jeff and even Jared would have played a much bigger role.

Kevin McDonnell (53:13.431)
Hmm.

Kevin McDonnell (53:17.227)
Yeah. Jared was there, but relegated to just doing a short demo, which I thought was intriguing.

Zoe Wilson (53:22.974)
Yeah, whereas you've got Charles the Manor who obviously had quite a big section and he was another one actually who wasn't using a talk track.

Kevin McDonnell (53:26.775)
Mm.

Kevin McDonnell (53:33.143)
I missed that one. That's true. Yeah. Yeah. Very interesting. From that and very impressive. I couldn't do that. I need my notes. I don't like to read them out, but I like my notes to remind me as well.

Zoe Wilson (53:42.882)
Hahaha

Zoe Wilson (53:48.108)
I don't know, think if I was presenting to 20,000 in person and hundreds of thousands of people online, I would know what I was saying.

Kevin McDonnell (53:56.247)
Yeah, I'd be worried. You may have noticed from this and this, occasionally I deviate off and I worry I'd start going off in different directions.

Zoe Wilson (54:05.95)
You? Never! Yay. I mean with such a big keynote like that you can't, you know, the whole thing's a very even those who weren't using torture acts the whole thing is still incredibly tightly scripted.

Kevin McDonnell (54:17.823)
Yeah. Yeah, absolutely. One thing I have noticed one other session I want to call out because I noticed this before of someone using that phrase agent boss, which I know I still hate. And then I noticed it was our good friend Donna Sarkis. So, Donna, if you are listening, please don't use the phrase agent boss. I hate it.

Zoe Wilson (54:28.268)
Hahaha.

Zoe Wilson (54:38.196)
Yes, so I'm interviewing Donna on Wednesday for the ESPC Community Reporters. I might ask her about this.

Kevin McDonnell (54:46.724)
I'm going to come and look outside and every time you say agent boss, just be in the background, go, just to, just to add to the view.

Zoe Wilson (54:51.528)
Hahaha!

Kevin McDonnell (54:55.809)
But no, so if you are at ESPC, please do come and say hello to us. Lovely to hear your stories or just say hello. And if you're listening to the podcast.

Zoe Wilson (55:06.57)
Yes, definitely come and say hello. Are you doing any stints in the Ask the Experts area, Kevin?

Kevin McDonnell (55:12.951)
Yes, I have, I can't remember if put myself down for one or two Ask the Expert sessions, and I've put myself down for three. Microsoft this year doing the Innovation Hub. So it's an area they've got a set of lightning talks as well as tech demos and things on there. And I volunteered for Booth Bae duty on that for my beauty. So yeah, I

I might be doing similar to you at Ignite. I don't know how many sessions I'm going to get to because I think I'll just be chatting to people on the expo floor, which I'm very happy about. I love hearing what questions people have and be able to show things on there. So not sad. I do have one important session for anyone coming to ESPC on the Wednesday. Please bring your Christmas jumpers because we will have the ugly sweater contest. We have Donna Sarker.

judging along with Brian Wufford as well who's fantastic. Maybe I'll say Brian to do a bit of karaoke as part of that as well. We could Whamageddon and everyone by getting Brian to do Last Christmas. That would be perfect.

Kevin McDonnell (56:28.599)
So, that that is ESPC coming up. So anything else we needed to cover? think that's pretty much it, isn't it?

Zoe Wilson (56:38.866)
Yeah, I mean, we, so we do have the Copilot fireside chat with Marilyn and Marie, but I imagine for most people listening to this, it will already be too late because that's later today. but do watch out for the announcements because we have a very special Christmas episode of the fireside chat coming up. It will be a week earlier than normal because normally it's the last Wednesday of every month. And I think this year that's like Christmas Eve or Christmas days, something like that.

Kevin McDonnell (56:44.599)
Thank you.

Zoe Wilson (57:08.748)
So it will be a week earlier. We've got multiple guests, really fun lineup. So be there or be square.

Kevin McDonnell (57:09.047)
Yeah, I'm not doing that on Christmas Day.

Kevin McDonnell (57:17.961)
Absolutely. And I'm just thinking being close to Christmas, maybe we need a Christmas sweater contest that day as well. I hadn't thought about that before. Yes. OK, maybe maybe not a contest, maybe just wearing one. Fair point. Fair point.

Zoe Wilson (57:26.432)
Why does everything have to be a contest? Just wear a Christmas sweater. So that was one very last non-copilot topic. I haven't seen a Windows ugly sweater this year either. There wasn't one last year, was there? Like a...

Kevin McDonnell (57:47.285)
No, there wasn't. I haven't seen any teasers about it either. But it's usually the first week of December because it comes out when we've been at ESBC before. So, yeah.

Zoe Wilson (57:57.686)
Yeah, I'm sure we'll both be watching for that next week, although to be fair the Minesweeper one that I've got is the hottest jump at hunt, ma'am.

Kevin McDonnell (58:06.167)
Yes, my mind's got a hole in the elbow, so I think I've overwon it. So I am due a new one.

Zoe Wilson (58:12.608)
You've worn it too much. think mine comes out once a year because it's so hot. That's the only amount of time I could tolerate wearing it.

Kevin McDonnell (58:17.365)
Yeah, exactly. No, it's great fun. But I think we should wrap up there because I have a feeling I'm meant to be in another meeting that I've overrun into, but no one's chasing me yet. So that's all good.

Zoe Wilson (58:22.936)
Brilliant.

Zoe Wilson (58:31.542)
Well, that was a fantastic discussion. Thank you everybody for listening. Please get in touch, let us know what your favourite announcement was from Ignite or if you're going to be ESPC next week, let us know, come and find us. And thank you.

Kevin McDonnell (58:47.723)
Yes, thank you very much and we will see everyone soon. Bye bye.

Zoe Wilson (58:53.228)
Bye bye.